How to Update Your Contact Details via the Student Portal

Keeping your personal contact details up to date ensures the Institute has accurate records on file for administrative, identity verification, and emergency purposes.

Important Note on Communications

Official correspondence, announcements, and portal notifications are sent directly to your official student email address. For more details on how support messages and email replies are handled, please read Managing Your Official Student Communications. Updating your personal email ensures an alternative point of contact is on file, but primary communications will always go to your student inbox.

Step-by-Step Guide: Updating Your Details

Step 1: Log In to the Student Portal

1. Navigate to the Student Portal login page.
2. Enter your student credentials to log in. 

Step 2: Access Your Profile Settings

1. Click on My Contact Details in the top navigation bar.
   
2. Review the sections you wish to update (i.e., Contact Information or Addresses).

Step 3: Edit Your Contact Details

1. To update your personal email address and/or phone number, click on Edit Details for Contact Information.
   
2. Once you have completed the changes, click on Save Changes.
3. To update your residential address, postal and/or permanent address, click on Edit for Addresses.
   
4. Click on Save once you have completed the changes.

Need to Update Your Legal Name or Date of Birth?

Full Name and Date of Birth cannot be updated directly through the Student Portal due to identity verification and compliance requirements. If you need to correct or update these details, please refer to our dedicated guide on How to Request a Legal Name or Date of Birth Update for instructions on submitting a Request and attaching the required documentation.

Still need clarification or help? 
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.