Welcome to Ikon Support Hub

Welcome to Ikon Orientation

Your study journey is about to begin, and we can’t wait to welcome you to our student community!

Orientation is designed to help you settle in and feel confident before classes start. It’s a great chance to:

• Meet your classmates and make new connections

• Join interactive workshops and activities

• Hear from academic leaders

• Discover the student support services available to you

• Enjoy games, activities, and light refreshments

You only need to attend one session. Please use the link in your Orientation Invite Email to register for the time that suits your location and study program no later than 5th September 2025.

Orientation Schedule

Tuesday, 9 September 2025 – All Other Faculties

• 12:30pm – 4:00pm | Sydney, Melbourne & Brisbane Campus

• 5:30pm – 8:30pm | Distance Learning students

Wednesday, 10 September 2025 – Bachelor of Early Childhood Education

• 9:00am – 12:30pm | Sydney, Melbourne, Adelaide & Brisbane Campus

• 12:30pm – 4:00pm | Sydney, Melbourne & Brisbane Campus

Thursday, 11 September 2025 – Master of Teaching

• 9:00am – 12:30pm | Sydney, Melbourne, Adelaide & Brisbane Campus

• 12:30pm – 4:00pm | Sydney & Melbourne Campus

Find answers to the most common questions here.

• What happens if I cannot attend the Orientation session?

• How long is the Orientation session?

• Can I change my registered session?

• Where is the Orientation held?

• What do I need to bring with me?

• I did not receive my Orientation Invite Email. What should I do?

• I missed the registration deadline. What can I do?

• Can I attend on another day?

Still need clarification or help? 
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.

Requesting a timetable change? Find answers to the most common questions here.

Important: The Timetable Change Request Form is only available for a limited period before classes begin. Keep an eye on your student email for the announcement and form link.

• How to complete the Timetable Change Request Form?
• Can I switch to the same class time but a different room or lecturer?
• Can I request a class change for mental health reasons?
• When will my timetable be updated?
• Can I submit the Timetable Change Form after the deadline?
• Why was my request declined?
• What details do I need to provide in the form?
• How many times can I submit the form?
• Can I cancel or undo a timetable change?
• Can I change my subject using this form?
• Why don’t I see other time options on the form?
• Can I take all my classes online?
• I didn’t receive the Timetable Change Request Form. What should I do?

Still need clarification or help? 
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.