Need to change your RSVP or unable to attend? This section outlines the process for modifying your graduation attendance, requesting refunds, or deferring your ceremony to a later date.
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1. Can I change my RSVP after registering?
Changes may be possible before the registration deadline. After the deadline, changes are generally not permitted.
2. What if I register but can no longer attend the ceremony?
If you are unable to attend after registering, you will still graduate, but your award will be issued without ceremony attendance (Graduate in absentia)
3. If I paid for graduation but can’t attend, can I get a refund or credit?
Graduation fees are non-refundable. If you cannot attend, your payment cannot be refunded or credited.
4. My guest numbers have changed – what should I do?
You only need to update your registration if the total number of guests increases.
If you’re unsure, contact the Events & Engagement Team by submitting a Request or email national.events@edu.com.au.
5. How can I get a tax invoice for my graduation fee?
To request a tax invoice:
- Contact the Events & Engagement Team by submitting a Request or email national.events@edu.com.au.
- Tax invoices are only issued upon request.
6. My additional guest can no longer attend – can I get a refund?
No refunds are available for guests who cannot attend.
As catering is arranged for all registered guests, we cannot refund additional tickets.
You may consider inviting another friend or family member to use the ticket.
Still need clarification or help?
Simply reach out to our friendly Events & Engagement Team by submitting a Request or email national.events@edu.com.au.
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