This section explains when and how you will receive your official academic documents, including your testamur, transcripts, and AHEGS. Find information here regarding digital access via My eQuals and options for collecting your hard-copy documents.
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1. Can I receive my academic transcript before graduation?
Transcripts may be requested after results are officially released and finalised, subject to standard processing timelines.
2. When will I receive my award certificate?
Award certificates are issued after your award has been conferred. Delivery details depend on whether you attend the ceremony or graduate in absentia.
3. What name will appear on my award certificate?
Your full legal name, as recorded in the student portal, will appear on your certificate. You must ensure this is correct before the eligibility deadline.
4. Will attending the ceremony affect when I receive my qualification?
No. Ceremony attendance does not affect the conferral or issuance of your award.
5. If I have already collected my testamur, what will I receive on the day?
Graduates will receive their testamur during the ceremony.
If you have already collected your testamur, you will be presented with a photographable copy on the day.
This allows you to participate in photos with your peers, but it is not your official testamur.
6. How can I access my documents digitally?
Once your award is conferred, you can manage and share your qualification securely via My eQuals, our official digital document platform. This portal allows you to securely access your official Ikon documents online.
7. Can I receive my testamur before graduation?
You will receive your Australian Higher Education Graduation Statement (AHEGS) or Testamur (certificate) exclusively at your graduation ceremony, after they have been officially conferred and finalised.
Your Bachelor's Degree or Diploma is typically certified by Ikon and conferred by the governing bodies of Ikon twice a year.
Once you have completed all your subjects and course requirements, you will be eligible to receive the following documents:
- Higher Education Completion Letter
- Higher Education Official Transcript
These documents can be used to apply for professional memberships and employment while you wait for graduation.
If you are unable to attend your graduation ceremony, you can request to have your documents mailed to you, or you can arrange to pick them up from a designated campus. Please reach out to us to make these arrangements.
For further information about the conferral and graduation process, please refer to our Conferral of Degrees and Awards Policy.
Still need clarification or help?
Simply reach out to our friendly Events & Engagement Team by submitting a Request or email national.events@edu.com.au.
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