Timetable Change Request - Exceptional Circumstances

If your preferred class is full and you have extenuating circumstances, you can submit a Timetable Change Request - Exceptional Circumstances Form. Only students who meet one or more of the eligibility criteria below are eligible to submit a request.

Before submitting a request to join a full class, please check the timetable to see if there is another available class that fits your schedule. 

Who Should Use This Form?

You can use this form if your circumstances fall under one or more of the following approved categories. Requests submitted for reasons outside these criteria will not be considered.

• Medical reasons: Ongoing or temporary medical conditions that impact your ability to attend your allocated class.
• Carer responsibilities: Caring responsibilities that affect your availability to attend your allocated class.
• Placement requirements or limitations: Placement commitments or restrictions that prevent you from attending your allocated class.
• Timetable clashes: A clash between your allocated classes that cannot be resolved by swapping classes through the timetable.

Ineligible Requests: Requests based on personal preference, work commitments, travel distance to campus, preferred class times (including evening classes), or general convenience will not be considered.

Please note that, for your application to be considered, you must complete all sections of this form and upload relevant supporting documentation.

How to Complete the Form

Part 1: Prerequisites & Disclaimer

1. Go to the Timetable Change Request - Exceptional Circumstances Form.

2. Read and review the introductory information on the first page, including:

   • About this form
   • Who should use this form
   • What you need to do before submitting your request
   • What happens after you submit your request
   • Important information

   

3. Select the disclaimer "I have read, acknowledged and understood the above. I would like to proceed with my request to join a full class."

   

4. Click Next

Part 2: Personal & Enrolment Details

1. Enter your First Name and Last Name.
2. Enter your Student ID e.g. IKO1234567.
3. Enter your Student email address e.g. [e-mail].
4. Select the corresponding Trimester.
5. Click Next.

The example below has been pre-filled for your reference.

Part 3: Class Selection

Review the timetable for the upcoming trimester via the Student Portal before selecting your classes.

1. Select your Campus.

   

2. Select how many full classes you are requesting to join.

   

3. Select the full class you are requesting to join from the drop down menu.

   

It is your responsibility to provide the correct class code for the class you wish to join. Requests with incorrect class codes or details cannot be processed.

4. Select your extenuating circumstance category.

   

5. Provide a brief explanation outlining why you need to be allocated to the requested full class. 

   

6. Upload Supporting Documentation: Attach evidence supporting your request. For Placement or Timetable Clash requests, please upload a screenshot of your current timetable as evidence.

   

7. Click Next.

Part 4: Declaration and Submission

1. Read the declaration and tick all confirmation boxes.

   

2. Click Review Answers to verify your details on the summary page.

   

3. Click Submit Request.

What happens next? 

Once submitted, we will review your application and supporting documentation to determine whether it meets the eligibility criteria and whether a place can be offered. You will be notified of the outcome in writing within 10 business days of submitting your request.

Looking for an overview? See the Timetable & Enrolment Guide – View, Swap, Waitlist & Change Requests

Still need clarification or help? 
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.