Student Email – Access & Setup

Your student email is your official communication channel during your studies at Ikon. This guide explains how to access your email, activate your account, and manage your settings including mobile setup and email forwarding.

1. What is my student email address?

Your student email address is [e-mail]

This email address is issued to you as part of your enrolment.

2. How do I access my student email?

You can access your student email through the Student Portal:

1. Go to student.edu.com.au
2. Log in using your student email address and password
3. Scroll down and select the Microsoft Outlook tile

Your inbox will open in Outlook.

Access your email directly

You can also access your email directly via a web browser:

• Go to: https://outlook.office.com
• Log in using your student email and password

Set up your email on your phone

You can access your student email on your mobile device using the Outlook app.

👉 Set up your Student Email on Mobile (Outlook App)

This guide shows you how to:

• Download the Outlook app
• Sign in using your student email
• Complete verification (if required)

Optional — Forward emails to your personal inbox

If you prefer, you can receive your student emails in your personal email:

👉 Forward your Student Email to your Personal Email

Note: Your student email remains the official communication channel.

3. What are my login details?

• Username: Your student email address ([e-mail])
• Password: A temporary password sent to your personal email address

The email will have the subject line - “Welcome to your Ikon Student Portal”

Once you log in for the first time, you will be prompted to create a new password.

4. I didn’t receive my welcome email

Please check your junk or spam folder.

If you still cannot find the email, you can reset your password by going to outlook.office.com and selecting Forgot my password.

5. What do I use my student email for?

Your student email is used for:

• Official communication from Ikon Institute of Australia
• Contacting the Student Experience team
• Verifying your identity for privacy and security

You are expected to check your student email regularly, including during trimester breaks.

Looking for an overview? See the Student Systems Access Guide.

Still need clarification or help? 
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.