Student Email – Access & Setup

This page explains how to find, access, and use your Ikon student email address, including login details, password resets, and what your student email is used for.

1. What is my student email address?

Your student email address is [e-mail]

This email address is issued to you as part of your enrolment.

2. How do I access my student email?

You can access your student email through the Student Portal:

1. Go to student.edu.com.au
2. Log in using your student email address and password
3. Scroll down and select the Microsoft Outlook tile

Your inbox will open in Outlook.

3. What are my login details?

• Username: Your student email address ([e-mail])
• Password: A temporary password sent to your personal email address

The email will have the subject line - “Welcome to your Ikon Student Portal”

Once you log in for the first time, you will be prompted to create a new password.

4. I didn’t receive my welcome email

Please check your junk or spam folder.

If you still cannot find the email, you can reset your password by going to outlook.office.com and selecting Forgot my password.

5. What do I use my student email for?

Your student email is used for:

• Official communication from Ikon Institute of Australia
• Contacting the Student Experience team
• Verifying your identity for privacy and security

You are expected to check your student email regularly, including during trimester breaks.

Looking for an overview? See the Student Systems Access Guide.

Still need clarification or help? 
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.