This page explains what the Student Portal is used for and how to access key student systems, support services, and enrolment information.
1. What is the Student Portal?
The Student Portal is your central hub for:
- Submitting and tracking enquiries
- Viewing enrolment details and results
- Accessing student systems such as email, Canvas, Library, and Microsoft 365
- Finding support articles in the Knowledge Base
2. How do I access the Student Portal?
- Go to student.edu.com.au
- Log in using your student email address - StudentIDNumber@student.ikon.edu.au
- Enter the temporary password sent to your personal email
- Create a new password when prompted
3. I didn’t receive my Student Portal login email
Please check your junk or spam folder. If you still cannot find the email, reset your password at outlook.office.com by selecting Forgot my password.
Your updated password will apply across supported student systems.
4. I have feedback about the Student Portal
If you have feedback or suggestions, log in to the Student Portal and check the Announcements section for the feedback survey link.
Looking for an overview? See the Student Systems Access Guide.
Still need clarification or help?
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.
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Articles in this section
- Student Systems Access Guide - Student Portal, Student Email & Microsoft 365
- Who to Contact for Support at Ikon?
- Login & Security Setup
- Student Portal – Access & Overview
- Student Email – Access & Setup
- Microsoft 365 for Students
- Understanding Your Individual Learning Plan (ILP)
- Before You Apply for Special Consideration
- Reset my Canvas password
- What is Ikon's Studiosity service?
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