Welcome to Ikon Support Hub Welcome to Ikon Support Hub

Manage Your Enrolment

Before You Pay Your Fees
Before paying your tuition fees, it’s important to know when they’re due...
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Canvas Login and Learner App Access
You will receive access to Canvas and the Learner App once your enrolmen...
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How do I apply for a Leave of Absence?
A Leave of Absence is an approved break from study during which you are ...
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How do I withdraw from a subject?
Important: Subject withdrawal is only available to domestic students. In...
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Can I pay my tuition fees via international bank transfer?
Yes, you can pay your tuition fees from an overseas bank account using a...
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I didn’t receive the Timetable Change Request Form. What should I do?
First, check your spam or junk mail folder to make sure the email wasn’t...
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Changing Your Timetable - Overview
If you received the official timetable release email, you can request a ...
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Can I request a class change for mental health reasons?
We understand the importance of your wellbeing and will do our best to s...
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Can I switch to the same class time but a different room or lecturer?
No. The timetable change form is for requesting changes to class days an...
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Can I take all my classes online?
If you are an international student, you are required to take at least o...
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Why don’t I see other time options on the form?
The form displays all available class times for each subject. If only on...
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Can I change my subject using this form?
No. This form is strictly for timetable adjustments. Subject enrolments ...
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Can I cancel or undo a timetable change?
If you change your mind while the form is still open, please contact Stu...
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How many times can I submit the form?
You should submit the timetable change form only once and within the sub...
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What details do I need to provide in the form?
You must select a reason for your timetable change request and provide a...
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Why was my request declined?
Requests may be declined if the class is full or there are scheduling co...
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Can I submit the Timetable Change Form after the deadline?
No. Late submissions cannot be accepted once the form closes. The submis...
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When will my timetable be updated?
Our Student Administration Team aims to process requests within three (3...
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How to Complete the Timetable Change Request Form?
The Timetable Change Request Form link is included in your timetable rel...
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Where can I find my Student ID number?
Your Student ID number is created when your Offer Letter and Confirmatio...
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How do the monthly and trimester payment options compare?
A detailed breakdown of fees is available in the Schedule of Fees for In...
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How can I switch between Pay-By-Month and Pay-By-Trimester?
To switch between Pay-By-Month and Pay-By-Trimester, please complete the...
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Can I exit early from my course?
If you are enrolled in a nested program, you may have the option to exit...
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When are my tuition fees due?
For upfront fee-paying domestic and international students, payments for...
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How do I request for a trimester break letter (holiday letter)?
If you need a letter confirming your trimester break or holiday period a...
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What payment options are available to me?
Ikon supports multiple secure payment methods so you can choose the way ...
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How much is the fee of each subjects?
You can find the fee schedule for each subject on our website by followi...
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I'm moving, how can I transfer to another campus?
You can request for a transfer of another campus by completing the Campu...
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