How can I Appeal an Academic Progress Decision?

If you disagree with a decision about your academic progress, you have the right to appeal. Appeals must be submitted through the official Application for Appeal form within 20 business days from the date on your outcome letter. Ikon will assess your appeal under the Grievance & Appeals Policy and notify you of the result in writing. You may continue studying while your appeal is being reviewed.

When you can appeal

You may appeal a progress-related decision if you believe:

• there was an error in how the decision was made
• relevant information was not properly considered
• the decision was not made in accordance with Ikon’s policies

Appeals must be based on valid grounds and supported by clear evidence.

How to submit an appeal

1. Read your notification letter carefully to understand the reason for the decision.
2. Complete the online Application for Appeal form, outlining why you disagree with the decision and what outcome you are seeking.
3. Attach supporting evidence, such as medical documents, emails, or other relevant information.
4. Submit your appeal within 20 business days through the process outlined in your notification letter.

What happens after you submit

• Ikon will assess your appeal in accordance with the Grievance & Appeals Policy.
• You may be contacted if additional information is required.
• You will receive the outcome in writing.
• If your appeal is successful, your progress standing and enrolment status will be updated accordingly.

Important notes

• You may continue studying while your appeal is being reviewed.
• International students will not be reported to the Department of Home Affairs unless the appeal is unsuccessful or the appeal period expires.
• Decisions are finalised according to the Grievance & Appeals Policy.

Related articles and policies

• Grievance & Appeals Policy
• Student Academic Progress Policy
• Support for Student Policy

Still need clarification or help? 
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.