How can I Get Help to Improve My Academic Progress?

If you are struggling with your studies or concerned about your academic progress, Ikon provides academic and wellbeing support to help you succeed. Students can book a Learning Support Officer, attend academic skills workshops, access study resources, and receive wellbeing support through Sonder. Seeking support early can help improve academic performance, manage study challenges, and maintain satisfactory academic progress.

Meet with a Learning Support Officer

Learning Support Officers can assist with:

• Academic writing and referencing
• Study strategies and time management
• Assessment preparation
• Research and critical thinking skills
• Understanding feedback and improving results

👉 Book a session with our Learning Support Officer

Wellbeing & Counselling Support (Sonder)

Your wellbeing plays an important role in academic success.

Ikon students have access to Sonder, a 24/7 safety and wellbeing support service available through a mobile app.

Sonder can support you with:

• Stress or study pressure
• Mental health concerns
• Personal or safety issues
• Immediate wellbeing assistance

👉 Learn how to activate Sonder

Learning Workshops & Study Resources

Ikon provides regular workshops and self-guided learning resources to help build academic confidence.

Topics may include:

• Academic writing
• Referencing skills
• Critical thinking
• Study planning
• Assessment preparation

👉 View Learning Workshops

👉 Explore all Academic Skills resources

If You Are At Risk of Unsatisfactory Academic Progress

If your academic progress becomes a concern, Ikon will contact you and work with you to develop strategies and supports to help you improve.

Support may include:

• Academic progress meetings
• Study improvement plans
• Referral to academic or wellbeing services

Students are encouraged to actively engage with support services to achieve successful study outcomes.

Need Further Assistance?

If you feel your academic progress has been affected by personal circumstances or you need additional support:

• Speak with your Academic Staff or Student Experience Team
• Access academic or wellbeing support early
• Seek advice before assessment deadlines where possible

Related articles and policies

• Grievance & Appeals Policy
• Student Academic Progress Policy
• Support for Student Policy

Still need clarification or help? 
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.