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Welcome to Ikon Support Hub Welcome to Ikon Support Hub
  1. Ikon
  2. Student Administration
  3. Useful Policies and Procedures

Useful Policies and Procedures

What should I do if I submitted the wrong file or file format?
If you have submitted the wrong file or format, you can correct it by up...
Student Experience Team Student Experience Team
24 September 2025 06:17
Will there be any penalties for submitting an assessment late?
An assessment task is considered late if it is submitted after the set d...
Student Experience Team Student Experience Team
17 March 2025 23:11
What is the refund policy for a domestic student?
Domestic students who withdraw on or before the census date will not inc...
Student Experience Team Student Experience Team
17 March 2025 23:11
What are the consequences of academic misconduct?
If you are caught engaging in academic misconduct, you may face: Minor ...
Student Experience Team Student Experience Team
17 March 2025 23:11
How does Ikon helps student to support academic integrity?
Ikon is dedicated to ensuring that all students understand the importanc...
Student Experience Team Student Experience Team
17 March 2025 23:12
What are examples of academic misconduct?
Academic misconduct includes: Plagiarism: Not properly crediting the so...
Student Experience Team Student Experience Team
17 March 2025 23:12
How does Ikon monitor academic progress?
Ikon actively monitors student progress through the following measures: ...
Student Experience Team Student Experience Team
17 March 2025 23:14
What is Ikon's Academic Progression requirements?
At Ikon, students must demonstrate the knowledge, skills, and understand...
Student Experience Team Student Experience Team
19 March 2025 01:15
How do I lodge my grievances?
If informal attempts to resolve the issue have failed, or if you feel un...
Student Experience Team Student Experience Team
17 March 2025 23:23
What is grievance?
A grievance is a formal complaint made by someone who feels they’ve been...
Student Experience Team Student Experience Team
17 March 2025 23:23
What is an appeal and when should you apply?
All students have the right to access the grievance and appeals process ...
Student Experience Team Student Experience Team
30 October 2025 02:03
What kind of evidence is required for Recognition of Prior Learning?
To support your application for Recognition of Prior Learning (RPL), you...
Student Experience Team Student Experience Team
17 March 2025 23:37
How do I apply for Recognition of Prior Learning?
You can access the Recognition of Prior Learning (RPL) forms for your sp...
Student Experience Team Student Experience Team
17 March 2025 23:37
What is Recognition of Prior Learning?
Recognition of Prior Learning (RPL) is a process that acknowledges and v...
Student Experience Team Student Experience Team
17 March 2025 23:35
Acceptable Medical Certificate or Letter of Support
When applying for Special Consideration, Leave of Absence, Remittal of F...
Student Experience Team Student Experience Team
24 October 2025 04:49
What is Ikon's intervention and support strategies?
Students identified as at risk of unsatisfactory academic progress will ...
Student Experience Team Student Experience Team
17 March 2025 23:20
What is Ikon's Code of Conduct?
As an Ikon student, you are expected to uphold respectful, professional,...
Student Experience Team Student Experience Team
17 March 2025 23:14
What are Compelling and Compassionate Circumstances?
Compassionate or compelling circumstances are serious, unexpected events...
Student Experience Team Student Experience Team
24 October 2025 05:24
Can I change my payment method? (For Domestic Students only)
To request a change in your payment method from what was initially speci...
Student Experience Team Student Experience Team
17 March 2025 23:45
Where can I find Ikon's Policies and Procedures?
Ikon’s policies and procedures are available in two main locations: 1. T...
Student Experience Team Student Experience Team
17 March 2025 23:55
What is academic misconduct?
As an Ikon student, you are expected to maintain honesty and fairness in...
Student Experience Team Student Experience Team
17 March 2025 23:14
How can I lodge an appeal?
To initiate an internal appeal, you must complete and submit an Applicat...
Student Experience Team Student Experience Team
29 July 2025 02:47
When will I know the outcome of my Recognition of Prior Learning application?
Ikon will assess your Recognition of Prior Learning (RPL) application wi...
Student Experience Team Student Experience Team
17 March 2025 23:35
Apply for a Remittal of Fees
You can apply for a Remittal of Fees if compassionate or compelling circ...
Student Experience Team Student Experience Team
29 October 2025 05:19
Acceptable Type of Supporting Evidence
When submitting an application for Special Consideration, Leave of Absen...
Student Experience Team Student Experience Team
24 October 2025 04:26
Apply for a Reasonable Adjustment
If you have a health condition, disability, or personal circumstance tha...
Student Experience Team Student Experience Team
29 October 2025 01:11
Apply for Special Consideration
You can apply for Special Consideration if unexpected circumstances—such...
Student Experience Team Student Experience Team
24 October 2025 03:34

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