Welcome to Ikon Support Hub

Welcome to Ikon Support Hub

Useful Policies and Procedures

What should I do when I made an incorrect assessment task submission?

It is the student’s responsibility to ensure that their assessment is su...

17 March 2025 at 10:56 pm

Will there be any penalties for submitting an assessment late?

An assessment task is considered late if it is submitted after the set d...

17 March 2025 at 11:11 pm

What is the refund policy for a domestic student?

Domestic students who withdraw on or before the census date will not inc...

17 March 2025 at 11:11 pm

What are the consequences of academic misconduct?

If you are caught engaging in academic misconduct, you may face: Minor ...

17 March 2025 at 11:11 pm

How does Ikon helps student to support academic integrity?

Ikon is dedicated to ensuring that all students understand the importanc...

17 March 2025 at 11:12 pm

What are examples of academic misconduct?

Academic misconduct includes: Plagiarism: Not properly crediting the so...

17 March 2025 at 11:12 pm

How does Ikon monitor academic progress?

Ikon actively monitors student progress through the following measures: ...

17 March 2025 at 11:14 pm

What is Ikon's Academic Progression requirements?

At Ikon, students must demonstrate the knowledge, skills, and understand...

19 March 2025 at 1:15 am

How do I lodge my grievances?

If informal attempts to resolve the issue have failed, or if you feel un...

17 March 2025 at 11:23 pm

What is grievance?

A grievance is a formal complaint made by someone who feels they’ve been...

17 March 2025 at 11:23 pm

What is an appeal and when should you apply?

All students have the right to access the grievance and appeals process ...

17 March 2025 at 11:34 pm

What kind of evidence is required for Recognition of Prior Learning?

To support your application for Recognition of Prior Learning (RPL), you...

17 March 2025 at 11:37 pm

How do I apply for Recognition of Prior Learning?

You can access the Recognition of Prior Learning (RPL) forms for your sp...

17 March 2025 at 11:37 pm

What is Recognition of Prior Learning?

Recognition of Prior Learning (RPL) is a process that acknowledges and v...

17 March 2025 at 11:35 pm

How long will it take to receive the outcome of my Reasonable Adjustment application?

You will receive a written notification of the outcome within 10 working...

18 March 2025 at 10:11 pm

What is a Reasonable Adjustment?

Ikon is committed to ensuring that students with additional needs ar...

17 March 2025 at 11:42 pm

Acceptable medical certificate or letter of support

If you have missed a class due to medical reasons, it is crucial that yo...

18 March 2025 at 10:12 pm

What is Ikon's intervention and support strategies?

Students identified as at risk of unsatisfactory academic progress will ...

17 March 2025 at 11:20 pm

What is Ikon's Code of Conduct?

As an Ikon student, you are expected to uphold respectful, professional,...

17 March 2025 at 11:14 pm

What are compelling and compassionate circumstances?

Compassionate, compelling, and extenuating circumstances refer to unfore...

17 March 2025 at 11:43 pm

Can I change my payment method? (For Domestic Students only)

To request a change in your payment method from what was initially speci...

17 March 2025 at 11:45 pm

Where can I find Ikon's Policies and Procedures?

Ikon’s policies and procedures are available in two main locations: 1. T...

17 March 2025 at 11:55 pm

What is academic misconduct?

As an Ikon student, you are expected to maintain honesty and fairness in...

17 March 2025 at 11:14 pm

How can I lodge an appeal?

To initiate an internal appeal, you must complete and submit an Applicat...

17 March 2025 at 11:35 pm

When will I know the outcome of my Recognition of Prior Learning application?

Ikon will assess your Recognition of Prior Learning (RPL) application wi...

17 March 2025 at 11:35 pm

Acceptable type of supporting evidence

When submitting an application to Ikon, such as for Special Consideratio...

18 March 2025 at 10:12 pm

How do I apply for Reasonable Adjustment?

Generally, applications for reasonable adjustment are submitted during a...

18 March 2025 at 10:11 pm

How do I apply for Special Consideration?

If a student is unable to undertake or complete an assessment due to com...

17 March 2025 at 11:34 pm

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