Student Email Addresses Are Coming Soon!

We’ve listened to your feedback and are excited to announce that student email addresses are coming in January 2026! This new communication channel will become our official way of contacting all students from 2026, ensuring you receive important updates, notices, and resources in one secure location. You’ll also gain online access to Microsoft Office 365 tools including Word, Excel, PowerPoint, Outlook, and OneDrive.

What’s Coming

From January 2026, each student will receive:

• A student email address (e.g. [e-mail])
• Online access to Microsoft Office 365 suite:
  • Word
  • Excel
  • PowerPoint
  • Outlook & Email
  • OneDrive

Note: Access will be digital/online only (no desktop download).

Why We’re Introducing Student Emails

Having a dedicated student email ensures:

• You receive all official communications in one place
• Greater security and privacy for student information
• Easier access to course updates, event invitations, and support resources
• Seamless collaboration using Microsoft tools

What’s Next

We’re also developing a new Student Portal — your future central hub for:

• Accessing learning platforms
• Finding important resources and forms
• Connecting with support services
• And more exciting features to come!

More details about the portal and your new email login will be shared closer to launch.

We Value Your Feedback

Your input drives improvements like this.
You can share suggestions through:

• The end-of-term/trimester student survey, or
• By speaking directly with your Student Experience (SX) team

FAQs

1. When will I receive my student email address?
Student email accounts will begin rolling out from January 2026. More details about access and login will be shared closer to that date.

2. Will my student email replace my personal email for communication?
Yes. From 2026, your student email will be the official contact used for all communications. Please make sure to check it regularly once it’s launched.

3. Can I access my student email on my phone or tablet?
Yes! You’ll be able to log in to your student email using any web browser or the Outlook mobile app.

4. Do I need to pay for Microsoft Office?
No. Access to Microsoft 365 (Word, Excel, PowerPoint, Outlook, and OneDrive) will be provided free of charge for enrolled students. It’s available online only.

5. Will my personal Microsoft account be affected?
No. Your student Microsoft account will be completely separate from any personal account you already have.

6. What happens after I graduate?
Information about ongoing access or expiry of your student email and Microsoft tools will be provided closer to completion.

7. Who can I contact if I have issues accessing my email or Office 365?
Once the rollout begins, you’ll be able to contact the Student Experience Team for login or access support.

Still need clarification or help? 
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.